Freshness & Return Policy

Freshness & Return Policy

Fresh vegetables deserve a quick, caring resolution. If something in your KhetCart delivery is not right, please contact us within 1 day of delivery.

How to Request Support

  1. Contact KhetCart with your order number within 1 day of delivery
  2. Tell us which vegetables were affected; a photo is helpful when possible
  3. We will review the request and arrange a replacement or refund when appropriate

Good to Know

  • This 1-day window helps us assess freshness while your delivery is still recent
  • You do not need to ship vegetables back unless KhetCart specifically asks
  • Our team will guide you through the next step after you contact us

If you have a concern about your delivery, please reach out as soon as you can.